==== Frameworks ====
 * '''COBIT (Control OBjectives for Information and related Technology)'''
  * [http://www.isaca.org/ ISACA (Information Systems Audit and Control Association) ]
  * [http://en.wikipedia.org/wiki/COBIT wikipedia]

 * Information Technology Infrastructure Library (ITIL)
  * [http://en.wikipedia.org/wiki/Information_Technology_Infrastructure_Library wikipedia]


==== Standards ====
 * '''[http://20000.fwtk.org/ ISO 20000]'''  
 ISO 20000 (which replaces BS15000) defines the requirements for an IT Service Management System. It sets out the main processes to deliver IT services effectively. 
  * [http://20000.standardsdirect.org/ ISO 2000 documents and Toolkit]
   * ISO/IEC 20000-1:2005 and 20000-2:2005 ($349)
   * The ISO 20000 Toolkit ($749)


==== BI Tools ====
 * Open Source Business Intelligence Tools Written in Java
  http://www.manageability.org/blog/stuff/open-source-java-business-intelligence
  (BI, data mining, OLAP, BAM, etc.)